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  • FAQ

24 Hour Emergency Towing Service for NYC, New Rochelle, Yonkers, Mt. Vernon, Manhattan and Beyond

If you own a car or any other vehicle, one of the most important numbers to save in your phone contacts is a towing company phone number. You never know when you might be in need of towing services – whether you have a flat tire and no spare tire, have been in an accident, or have been forced to call for help after a winter storm. There are plenty of tow truck companies that offer 24/7 emergency services to anyone stranded and in need of help. Give us a call at 718-690-7792 and we'll usually be there in less than 30 minutes. But before you call any service for help, it is helpful to know about the different types of tow trucks available, the different services offered by towing services, what to do when you are waiting for a tow truck, and what the process is after you get into an accident.
Car Towing Bronx in the Snow

What Are The Different Types of Tow Trucks?​

Various types of tow trucks are used to haul vehicles that fail to work due to mechanical errors or vehicles that have been in accidents. Most tow trucks are owned by private businesses whose main jobs are to remove vehicles from ditches, highways, roads, and other messy situations. For any towing needs, call New Rochelle Roadside Assistance at 718-690-7792.
 
There are three main types of tow trucks: namely hook and chain, wheel-lift, and flat bed. 
 
  1. Hook and Chain Tow Trucks – These are also referred to as sling style tow trucks. They are no longer used as much as they were once. This is because they work by wrapping a chain around the frame or axle of the vehicle. This can sometimes cause scratches or other damages to the car. Hook and chain trucks are mainly used to tow vehicles that have been damaged in accidents, vehicles with steel bumpers, and vehicles that no longer have their back wheels or front wheels. 
  2. Wheel-Lift Tow Trucks – These trucks are similar to hook and chain trucks but instead of using a chain, they use a metal yoke. The metal yoke is hooked under the front or the rear wheels of the car. Using a hydraulic hoist, the front or rear portion of the vehicle is lifted from the ground when it is towed.  
  3. Flatbed Tow Trucks – These are also referred to as rollback tow trucks. This is the most preferred method of hauling vehicles as it does not place any pressure on the vehicle or drag it. The stress is placed on the tow truck only. Flatbed tow trucks have a large empty bed in the back of the truck. Using hydraulics, the bed inclines in order to form the shape of a ramp. A winch can be used to drag the vehicle into place or the vehicle can be driven onto the flatbed. When the vehicle is in place, hydraulics are used again to level out the flatbed. 
New Rochelle Flatbed Tow Truck
New Rochelle 24 Hour Emergency Towing
Towing Yonkers SUV in the snow.

Types of Emergency Towing Services To Consider

Most people do not put much thought into the type of towing services that best suit their needs. Tow truck companies offer different types of services. We provide all of these services, so if you ever need them, please call 718-690-7792. Since there are so many different shapes and sizes of vehicles, tow truck companies offer a variety of options that best suit any given vehicle. Below are some of the different towing services offered by towing companies: 
 
Heavy-Duty Towing Services 
 
This type of service deals with larger vehicles such as SUV’s and trucks. For example, heavy-duty towing is used to pull a car out of a ditch (i.e. vehicle recovery) or other similar situations. Your vehicle is attached to a tow truck and then elevated from the ground. The vehicle is transported while being half suspended by the tow truck while the rest of the vehicle still makes contact with the road. 
 
Long-Distance Towing Services 
 
If you want to tow your car from one city to another such as from New York City to the Bronx, then this is the most convenient option for you. Whether you plan to relocate from Yonkers to New Rochelle, and would not like to drive your vehicle all the way, then Long-distance towing services is what you need. This is a great option for people who would like to have their car delivered from the port. Please remember to as the towing company whether they offer a flat fee or if they charge according to distance covered. 
 
Luxury Car or Antique Car Towing Services 
 
If you wish to transport luxury high-end vehicles, then this is the option for you. If you love collecting antique vehicles and would prefer to have the transported with no risk of getting damaged then consider using a flatbed towing service. For more information about choosing the right type of tow truck, check out this helpful article from Car Talk.
New Rochelle Flat Tire Change
Towing company Bronx blocked driveway clearing.
Yonkers car lock out service.

How To Stay While Our Tow Truck Driver Is On His Way

Most of us have been stranded waiting for a tow truck at some point. For those situations, it is best to have the contact information of your preferred towing truck company in your phone. This is because while towing services are usually needed in emergency situations – it is impossible to foresee when you might need one. Whether it is due to a flat tire, a motor vehicle accident, or due to inclement weather, your problems are not over after you have called for a tow truck. There is the dreaded waiting period, which can be dangerous especially if you are alone. Here are some key tips to keep you safe while you wait: 
  
  • Park somewhere safe and away from the road. If it is possible for you to move your car off the road, move it as far from the main road as possible and avoid parking on hills and blind corners – make sure to park it somewhere other drivers can see you as they drive by.
  • Turn on the hazard lights of your car. This helps add visibility for other drivers. Speeding cars are more likely to slow down when they see hazard lights on. Only after you have pulled over, come to a complete stop, and have turned on your hazard lights should you can call the tow truck dispatcher.
  • When you get through to a dispatcher, ask for the name of the driver or the license plate number of the tow truck. This way you can verify this information when the tow truck arrives.
  • If you are stranded on a busy highway, it is much safer to stay in your vehicle with your seatbelt fastened until the tow truck arrives. It is safest to only exit your vehicle to place the safety cones or flares behind your vehicle if needed.
  • In the winter, keep your doors and windows of the vehicle closed to keep warm. It is best practice to always have an emergency kit in the car at all times – the kit can include warm clothes, blankets, some food and water in case you are stranded in the cold for an extended period. Keep in mind that that during a bad winter storm, you might have to wait for long periods of time before the tow truck arrives.
  • Stay alert and be aware of your surroundings. As you wait, it is best to keep an eye out for any weird behavior that might be going on around you. In case of anything suspicious, call the police and relay the information. Also, it is best to not accept a ride from passing drivers. Wait until the tow truck arrives.
  • When the tow truck arrives, gather your personal items from your car, including your insurance papers. You will need this information after your car is towed. 
Towing company changing a flat tire in Yonkers.
24 Hour Emergency Towing in Manhattan.
New Rochelle Flat Tire Tow Truck Service

Towing After An Accident ​

So, let’s say that (God forbid), you were involved in a car accident that requires your car to be towed. The police may already be on the scene or on their way and the next step is to call a towing company. The first question you may have is “how do I get my car towed and who is going to pay for it?” Here are some simple guidelines to help you get through this stressful time:
 
Firstly, it is almost impossible to know which party will be considered at fault and hence you won’t know whether your insurance or the other party’s insurance will be covering the towing fee. You also have no clue what sort of coverage the other party has or whether their insurance will cover the towing of your vehicle – if the other party is at fault. 
 
If it turns out that you were at fault, then your insurance coverage will determine whether the towing costs are covered. Regardless, it is time for you to call your insurance company. Explain the circumstances and remember to bring up the fact that you will need towing. Next, ask your car insurance company to call a trusted tow company in your area and give them our number if you choose – this way, you can avoid future conflicts regarding coverage. 
 
If you do not mention towing to your auto insurance company, one of two things might happen; either a random tow service will hear about the accident on the police scanner and show up first to the accident site, or a tow company that is on call for the police will show up. Keep in mind that you have the option of calling a local towing company directly. Remember that your car insurance company may or may not fully cover the towing fee 
  
Whether you need towing service in New York City, Manhattan, Bronx, New Rochelle, or other cities within Westchester County or New York, we will be at your service when you need us. Whether the accident happened in Yonkers or Mt. Vernon, there are variety of available towing companies one can use. Most towing companies offer 24/7 emergency towing services so feel free to call and ask for help no matter the time. The above information will help you know just what to do in case you ever need towing services. 
Related Articles:
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  • Light Duty Tow Truck Service
  • Heavy Duty Tow Truck Service
  • Flat Tire Towing
  • Car Jump Starts
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